PRIVACY


G.A.T.E.WAYS, ABN 18 227 035 605 (G.A.T.E.WAYS) is committed to respecting the privacy of your personal information collected from its website. This website Privacy Notice explains our policy for dealing with personal information that we collect through our website under the domain name "gateways.edu.au" (G.A.T.E.WAYS Site).

Throughout this Privacy Notice, we refer to your "personal information" which means information that identifies you as an individual or from which your identity can be reasonably ascertained. Your home address and home telephone number are examples of personal information.
We will post any changes to this G.A.T.E.WAYS Site Privacy Notice on the G.A.T.E.WAYS Site, so we encourage you to check this G.A.T.E.WAYS Site Privacy Notice from time to time.

Information collected on this website
The information about you that we may collect through the G.A.T.E.WAYS Site includes any messages or comments you submit to us via the G.A.T.E.WAYS Site. This includes:

  • any details you provide to us as part of a payment process;
  • any messages or comments you email us which may include personal information such as your name and email address;
  • information collected when you participate in an online survey; and
  • your email address if you subscribe to our newsletters or mailing lists.
In common with many websites we may also collect aggregated information that tells us about visitors to the G.A.T.E.WAYS Site but not the identity of those visitors. For example, we may collect information about the date, time and duration of visits and which pages of the G.A.T.E.WAYS Site are most commonly accessed. This information is used by us to help to administer and improve the G.A.T.E.WAYS Site.

You may browse through information-only areas of the G.A.T.E.WAYS Site without providing any personal information to us. However, we may not be able to provide the full range of services through the G.A.T.E.WAYS Site if we are not provided with the information outlined above.

G.A.T.E.WAYS respects the privacy of all current and prospective students and their families. If you do not wish to receive communication (via mail, email or phone) from us, please call 0398942116.

Cookies
Like many websites, the G.A.T.E.WAYS Site may use "cookies" which store some information on computers accessing the G.A.T.E.WAYS Site. We, for a variety of purposes, may use cookies. For example, we may use cookies to recognise a computer that has previously visited this G.A.T.E.WAYS Site and customise the G.A.T.E.WAYS Site according to previous preferences and site behaviour. Cookies may also be used to manage security and store information about the type of browser being used. With most Internet browsers, users can erase cookies from their computer, block all cookies, or receive a warning before a cookie is stored. However, some parts of this G.A.T.E.WAYS Site may not function fully for users that disallow cookies.

Use and disclosure of information
In addition to providing our products and services to you, we may use or disclose personal information that we collect about you:

  • to provide you with promotional information - in accordance with privacy laws - about our products and services;
  • where a third party acquires or wishes to acquire, or makes inquiries in relation to acquiring, an interest in G.A.T.E.WAYS; or
  • to the extent that we are required or authorised by law to do so.
  • to provide educational services that meet specific needs
  • to enable G.A.T.E.WAYS to discharge its duty of care

We may also share personal information with third parties. The types of third parties to whom we may disclose personal information include:
  • program coordinators, administrative staff employed by G.A.T.E.WAYS, presenters and supervisors of programs in which participants are involved;
  • organisations that provide archival, consulting, banking, technology, research services in accordance with privacy laws;
  • government bodies including courts and tribunals;
  • your executor, administrator, trustee, guardian or attorney;
We may use and disclose aggregated non-personally identifying information collected through this G.A.T.E.WAYS Site as part of our process of constantly improving the G.A.T.E.WAYS Site and G.A.T.E.WAYS' services and products.

How we handle email and "Contact us" messages
G.A.T.E.WAYS may preserve the content of any email, or "Contact us" or other electronic message or form that we receive. Any personal information contained in those messages will only be used or disclosed in ways set out in this G.A.T.E.WAYS Site Privacy Statement. The message content may be monitored by our service providers or G.A.T.E.WAYS employees for purposes including trouble-shooting, compliance, auditing and maintenance, or where email abuse is suspected.

Links
The G.A.T.E.WAYS Site may, from time to time, contain links to the websites of other organisations that may be of interest to you. Linked websites are responsible for their own privacy practices and you should check those websites for their respective privacy statements.

Security
We use a number of mechanisms to protect the security and integrity of your personal information. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure. So while we strive to protect such information, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once any personal information comes into our possession, we will take reasonable steps to protect that information from misuse and loss and from unauthorised access, modification or disclosure.

Payments
In order to make a payment via the G.A.T.E.WAYS Site, you will be directed to a secure G.A.T.E.WAYS payment gateway, using a Secure Socket Layer (SSL) Certificate with 128 bit high grade encryption. We process transactions through a secure payment gateway provider.
Your payment details and credit card details for payment will be collected and stored in-house by G.A.T.E.WAYS, processed within a reasonable timeframe and deleted once successfully processed.

Access to information
If you wish to request access to any personal information which we hold about you as a result of our information collection practices outlined in this G.A.T.E.WAYS Site Privacy Notice, please contact us using the "Contact details" set out below. Please provide as much detail as you can about the particular information you seek, in order to help us retrieve it. An access fee may be charged to cover our costs of providing the information to you.

Contact details
If you have any questions or feedback about privacy, or wish to make a complaint about the way in which we have handled your personal information, you may contact us as set out below:
Contact G.A.T.E.WAYS
Email: info@gateways.edu.au
Phone: +61 9894 2116
Address: PO Box Blackburn Victoria, Australia  3130